Midlands Air Ambulance Charity Rated As Outstanding Once Again By Care Quality Commission

The Care Quality Commission (CQC), the independent regulator of health and adult social care in England, has rated Midlands Air Ambulance Charity as ‘outstanding’ following an inspection carried out at the organisation’s airbase at Strensham, Worcestershire.

The CQC team assessed that the service provided by Midlands Air Ambulance Charity was safe, effective, caring, responsive, and well-led. The Strensham airbase was rated ‘outstanding’ in all five of these areas.

Last year, the lifesaving pre-hospital emergency service delivered by the charity's airbase and headquarters in Cosford on the Shropshire / Staffordshire border and Tatenhill airbase in Staffordshire were also rated as ‘outstanding’ by the CQC. The inspection of the Strensham airbase was undertaken by a separate CQC team to those who carried out the inspections at the Charity’s two other airbases. 

Hanna Sebright, chief executive of Midlands Air Ambulance Charity, said: “We are extremely proud of the ‘outstanding’ CQC rating awarded to our airbase at Strensham, especially having been awarded the highest rating in all five areas.

“To have achieved an ‘outstanding’ rating for our three airbases this year is a significant achievement which highlights our commitment to the patients we treat within the communities we serve, providing the best pre-hospital care to those in critical need.”

If you have been treated by Midlands Air Ambulance Charity and would like to find out more about your incident or provide feedback, please contact the team via patientliaison@midlandsairambulance.com

Read more about the Care Quality Commission here.

Find out more about Midlands Air Ambulance Charity’s rating on the CQC website.